Terms of Use

2. Platform Overview & Eligibility

Product City is an AI-powered, professional networking and peer feedback platform for product, tech, and startup professionals.

3. Account Registration & Security

• Access to Product City is granted through LinkedIn authentication.
• You are responsible for keeping your LinkedIn credentials secure.
• Do not share or transfer your account access to others.
• We reserve the right to suspend or terminate accounts for suspicious, unauthorized, or malicious activity.

4. Permitted Use

5. User-Generated Content

• All ratings and feedback submitted are anonymous, but you are responsible for ensuring your content is honest, respectful, and non-violating of platform guidelines.
• We reserve the right (but not the obligation) to edit, remove, or block content that breaches these terms or is found to be objectionable or unlawful.
• You retain ownership of your content but grant us a license to use, display, and analyze it for Platform features, analytics, and community benefit.

7. Intellectual Property

• "Product City" and "People of Product" are trademarked or in process of trademark registration.
• All software, site content, branding, and visual assets remain the exclusive property of People of Product™.
• Unauthorized use, reproduction, or distribution of platform content is strictly prohibited.

8. Third-Party Links & Integrations

Our Platform may contain links to third-party websites and services, notably LinkedIn. We are not responsible for the content, policies, or practices of third parties.

9. Privacy & Data Security

• Your data is managed per our Privacy Policy and Cookie Policy, both accessible on the Platform.
• We use enterprise-grade security measures and maintain compliance with India's Digital Personal Data Protection Act, 2023 (DPDP Act), the GDPR, and other applicable global regulations.
• Only aggregate, non-personal data may be shared in platform features; private data remains protected.

10. Limitation of Liability

• People of Product™ is not liable for any indirect, incidental, consequential, or punitive damages arising from your use or inability to use Product City.
• The Platform is provided "as is" and we make no warranties regarding availability, accuracy, or specific user outcomes.

11. Indemnification

You agree to indemnify and hold harmless People of Product™ and all affiliates from any claim, damages, or expenses arising from your use of the Platform, your content, or your breach of these terms.

12. Changes to Terms

We may update these Terms of Use at any time. When we do, we will revise the "Last updated" line and, where appropriate, notify you via email or the Platform. Continued use of the Platform after changes constitutes acceptance of the new terms.

13. Termination

We reserve the right to restrict, suspend, or terminate your account and access to Product City, with or without notice, for any violation of these Terms.

14. Promotions, Contests & Rewards

From time to time we may run promotions, contests, draws, or reward programs (such as the Weekly Contest and Golden Invites). Each promotion may be governed by its own additional terms and conditions presented at the time of participation. Where those terms conflict with these Terms of Use in respect of the promotion, the promotion-specific terms prevail. Participation is voluntary, may be subject to eligibility and minimum-participation requirements, and may be modified, suspended, or withdrawn at our discretion as permitted by law.

15. CityCoins & Virtual Items

CityCoins and any other in-app points, badges, or virtual items are promotional rewards only. They have no monetary value, are not legal tender or currency, cannot be redeemed for cash, and are non-transferable except as expressly permitted in-app. We may issue, adjust, expire, or revoke virtual items, and may modify or discontinue any rewards program, at our discretion and without liability, save as required by applicable law.

16. Mobile Applications & App Stores

If you download our mobile application from the Apple App Store or Google Play, your use is additionally subject to the applicable app store terms, including the Apple Media Services Terms and the Apple Licensed Application End User License Agreement (EULA) and/or the Google Play Terms of Service. Apple and Google are not sponsors of, and are not responsible for, the Platform or any promotions, and the relevant app store is a third-party beneficiary of these Terms to the extent they relate to your use of the app.

17. General Provisions

• Force Majeure: We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, outages, network or third-party failures, or government action.
• Severability: If any provision is held invalid or unenforceable, the remaining provisions continue in full force and effect.
• Entire Agreement: These Terms, together with the Privacy Policy, Cookie Policy, and any promotion-specific terms, constitute the entire agreement between you and us regarding the Platform.
• Assignment: You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.

18. FTC Compliance, AI Transparency & Consumer Protection

We are committed to compliance with the Federal Trade Commission Act (FTC Act) and all applicable consumer protection and privacy laws.

• AI Transparency & Anti "AI-Washing": We accurately disclose all AI-powered features, automated decision-making, and algorithmic processing on the Platform. We do not misrepresent the capabilities, involvement, or outcomes of our AI systems. Any claims about AI performance, efficacy, or outcomes are substantiated with reliable, competent, and scientific evidence.
• Substantiation of Claims: All performance claims, professional outcomes, and feature descriptions are based on verifiable data and are not misleading. We maintain documentation to support any material claims made about the Platform's capabilities.
• Privacy & Data Security: We adhere to FTC standards for data security and privacy practices. This includes implementing reasonable safeguards to protect user data, providing clear privacy disclosures, and promptly addressing any data security incidents.
• Not Professional Advice: AI-generated insights, peer ratings, and leaderboard rankings are opinions and automated analyses, not professional career, medical, legal, or financial advice. We do not make claims that these outputs guarantee specific professional outcomes.
• Disclosure of AI Interactions: Users are clearly informed when they are interacting with or receiving outputs from AI systems, including automated content recommendations, anonymized peer feedback aggregation, and spam detection.

19. Governing Law & Dispute Resolution (ICC Arbitration)

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. All disputes arising out of or in connection with these Terms shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce (ICC) by one or more arbitrators appointed in accordance with the said Rules. The seat of arbitration shall be Mumbai, India, and the language of arbitration shall be English. The courts at Mumbai shall have exclusive jurisdiction over any appeals or challenges to arbitral awards, and for interim or conservatory measures. You waive any right to participate in class actions, class-wide arbitration, or consolidated arbitration. You may opt out of this arbitration agreement by sending written notice to team@theproduct.city within 30 days of first using the Platform. Small claims court disputes within the jurisdictional limit are excluded from this arbitration requirement. If any part of this arbitration provision is found unenforceable, the remaining provisions remain in effect.